All Blog Posts (10)

Absolutely! We have a large pre-screened affiliate network throughout the United States. Our goal is to always provide the same exceptional customer service that you are accustomed to when you ride with us.

99% of the time that you receive a quote, gratuity will already be included in the cost. Gratuity is based upon the level of service received and customary at 15% for all vehicles except limousines, which is 20%. If you would like to tip the driver directly, please just let your Reservationist know not to include it on your…

When we provide a quote and state that the rate is “all-inclusive,” we mean that what you are quoted is what you will see on the bill. This rate includes all applicable taxes, driver’s gratuity, airport fees, parking and service tolls, etc.

While it is helpful if you advise us of delays, we
understand it is not always possible to do so. Our Dispatchers and Drivers check the flight on a continuous basis so we can meet you when your flight arrives.

As a standard, all of our drivers will meet you at your assigned baggage claim carousel holding a sign displaying the lead passenger’s last name. If you have not checked any luggage or you require a large capacity vehicle, you will need to meet your driver at the curb directly outside of the terminal. For a Cruise Terminal, we will meet you at the designated Taxi /…